Are you a factory or trading company?
We are a factory. We produce ceramic products directly, ensuring cost-effectiveness without broker fees. We also provide one-stop services for flatware and glassware through our partner networks to save you time.
What is your Minimum Order Quantity (MOQ)?
Generally, the MOQ for dinnerware and bathroom sets is 100pcs per type. However, this is flexible depending on whether the specific model you choose is currently in stock.
What payment methods do you accept?
We currently accept Telegrafic Transfer (TT), Western Union, and e-checking for all international orders.
How do you ensure products arrive without damage?
We utilize a 3-layer professional packaging system, including wooden pallets and wooden boxes where necessary, to provide maximum protection for ceramic goods during transit.
What is the standard production lead time?
Stock products ship within 5 days. For custom production, lead times typically range from 15-20 days. Large batch orders may require 30-60 days depending on the specific requirements.
How should I care for these ceramic products?
All products are dishwasher, microwave, disinfection cabinet, and steamer safe. They are made from standard high-quality porcelain and are free from hazardous chemicals.
Dehua Decor
