Can you handle custom designs for multi-category items with small quantities?
Yes, we can. With our professional design team and local warehouse, we specialize in supporting low MOQ requirements across different product categories.
How do you ensure the quality of the products?
We have a dedicated QC team for every order. We perform 100% inspection to ensure a very low defect rate and send a detailed inspection report for your confirmation before shipping.
What is the standard delivery time for samples and bulk orders?
Sample preparation takes about 5-7 days. For bulk orders, the timeline is normally around 30 days after the deposit is received and all details are confirmed.
What are the accepted payment terms?
Our standard terms are 30% T/T in advance and 70% before shipment or against the BL copy. Other terms can be negotiated based on the specific order.
What is the step-by-step process to place an order?
The process includes: 1. Sample approval; 2. 30% deposit/LC; 3. PP sample and testing report approval; 4. Final Random Inspection (FRI); 5. Shipping arrangement; 6. Document preparation; 7. Balance payment; 8. Document/Telex release.
Do you provide any quality warranty after shipment?
Yes, we provide a quality warranty for 60 days after the shipment date to ensure your total satisfaction with the goods received.